Innovative and results-driven executive with over 20 years of experience leading healthcare operations, digital transformation, and workforce development in both the United States and emerging markets. Recognized for designing accountable care models, integrating technology into clinical operations, and achieving major financial and operational turnarounds across hospitals, community clinics, and public health systems.

Core competencies

• Strategic healthcare leadership & governance
• Women's and children's health systems
• Population health & care coordination
• Digital health (EHR, telemedicine, remote patient monitoring)
• Emergency response optimization
• Fiscal & operational turnarounds
• Agile / Scrum product development
• Lean Six Sigma implementation
• Mergers & acquisitions (healthcare)
• Public–private partnership facilitation
• Workforce development & training
• Health policy & reform implementation

Select achievements

• Directed turnaround from $450K to $17M in healthcare network revenue within 3 years.
• Managed $50M+ in service lines (OBGYN, Pediatrics, Behavioral Health, and School Health).
• Developed and implemented the first Medicaid ACO Application in New York State.
• Saved 128 nursing jobs by converting a school-based program to NYS Medicaid compliance.
• Designed a Children's Health Home Care Management Program generating $2.3M in Year 1.
• Led Cerner HealtheIntent EHR deployment across pediatric and community health programs.
• Created wealth-building frameworks yielding $80M+ under Opulence Leadership Development.
• Recognized by the African Community of Western New York for excellence in healthcare leadership and community impact.

Professional experience

• Affable Health Inc — President & CEO (2020–Present). Oversees strategy, operations, compliance, and fiscal performance of a licensed homecare organization. Leads mission-aligned growth, interagency collaboration, and continuous performance improvement initiatives.
• Chia Dex Ventures LLC — President & CEO (2010–Present). Leads nationwide healthcare management and technology consulting, specializing in telehealth solutions, EHR integration, and operational restructuring for hospitals and care networks. Certified Minority and Federally Disadvantaged Entity.
• Kaleida Health System / Women & Children's Hospital of Buffalo — Systems Executive Director of Public Health (2015–2018). Managed pediatric, obstetric, behavioral health, and school-based health operations with fiscal responsibility exceeding $50M. Member of Population Health Steering Committee; chief product sponsor for HealtheIntent EHR deployment.
• Greater Buffalo United Accountable Healthcare Network (GBUAHN) — Chief Operations Officer (2012–2015). Led multidisciplinary network of 140+ physicians and CBO partners across Western NY. Expanded patient reach to 42,000; achieved high reliability status; implemented care coordination systems with bidirectional data integration.
• Western New York Healthcare Collaborative Council — Executive Director (2009–2011).
• First Trust Financial — Scrum Master (2008–2010).

Education

• M.S., Health Services Administration — D'Youville College, Buffalo, NY
• B.A., Biological Sciences — University at Buffalo, SUNY
• B.S., Political Science — University of Buea, Cameroon

Certifications

• Certified Scrum Product Owner (CSPO)
• Certified Scrum Master (CSM)
• Licensed Financial Professional (LFP)

Affiliations

• American College of Healthcare Executives (ACHE) — President, Western New York Chapter
• Scrum Alliance & International Scrum Institute
• Cameroon Association of Buffalo — President
• National Medical Association — Associate Member

Languages

English (fluent), French, multiple African languages.